Cancellation policy: tickets are non-refundable. Visits may be rescheduled for a later date if the cancellation is notified to Modenatur at least 24 hours before the scheduled tour (phone +39 059 220022 from Monday to Friday and +39 059 203 2660 on Saturday, Sunday and holidays, email email@example.com).
Special Covid-19 policy: if the visitor has a fever, flu-like symptoms or has been in contact with a person tested positive for Covid-19, entry to MuSa is not allowed. Paid tickets for the visit to MuSa may be refunded or the visit may be rebooked for a later date. For refund or rebooking requests, contact Modenatur directly.