Cancellation policy: tickets are non-refundable. Visits may be rescheduled for a later date if the cancellation is notified to Modenatur (phone +39 059 220022 –firstname.lastname@example.org) at least 24 hours before the scheduled tour.
Special Covid-19 policy: if the visitor has a fever, flu-like symptoms or has been in contact with a person tested positive for Covid-19, entry to MuSa is not allowed. Paid tickets for the visit to MuSa may be refunded or the visit may be rebooked for a later date. For refund or rebooking requests, contact Modenatur directly (phone +39 059 220022 – email@example.com).
Booking and payment online is recommended. Otherwise send an email to firstname.lastname@example.org or call +39 346 2557 407 (payment in cash directly at the museum).